Terms and Conditions

If you can't find what you're looking for, call us on 01603 281869, chat to us via Live Chat or email hello@nakedwines.com

The small print

  1. By placing an order with Naked Wines you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
  2. When you give Naked Wines your credit or debit card details you are confirming that you are either the card holder, or that you have permission from the card holder to use the card for the purpose of ordering wine. N.B. If you're claiming a free case of wine, gifted by one of our partners for example, you will still need to provide us with card details - even if we're not charging you anything.
  3. No payment will be taken from your card until the goods you have ordered are dispatched from our warehouse, or your monthly Angels payment / MarketPlace payment (if appropriate) is due. Please note, when you place an order, we will securely store your card details so it's easier for you to place any future orders, but we will never take payment from your card unless you authorise us to do so.
  4. We reserve the right to cancel any orders we cannot fulfill for any reason. If your order is cancelled we will contact you to explain why and refund any money you have paid us for that order.
  5. Our standard delivery service is next day (Monday to Saturday) to most UK addresses, when you order before 5pm. The delivery charge is £4.99 OR it's free if you order 12 bottles or more. We also offer guaranteed delivery before noon on Saturday for £6.99. N.B. Some sale cases may be exempt from free delivery (which we'll make clear on the website) - and if you're using a voucher or a gift card to buy your wine, or claiming a free bottle, you have to spend £80 of your own money to qualify for free delivery. If we are swamped with orders, we will bring the 5pm cut-off forward so that we can keep our promise to the customers who have already ordered.
  6. We are unable to guarantee delivery dates to some areas of the UK (see the full list of out-of-area postcodes listed here.
  7. If your order goes missing, or is damaged, between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 7 days we will offer you a full refund. For these purposes, delivery takes place when products are left at your delivery address or with someone else in accordance with your instructions.
  8. For your own safety we reserve the right to contact your card issuer for the purposes of carrying out security checks.
  9. Any promotions, discounts or vouchers are single use only and not to be used in conjunction with any other promotion, discount or voucher unless otherwise stated.
  10. There are certain products, such as pre-order deposits and tasting tickets, where you can only use cash to buy them. By cash we mean money you've deposited into your Naked Wines account, Fine Wine Bond interest or payment by credit / debit card. If you have any additional credits in your account, these won't come off the value of your order if ordering these products.
  11. Products offered by us are displayed on our website(s) in 'real time'. This is to say that any product may be withdrawn from offer without notice.
  12. If for some reason we are unable to fulfil your exact order, we reserve the right to substitute up to 3 bottles with similar wines of at least the same value as the wine you ordered. Of course, the 3 substitute bottles are covered by our money back guarantee as set out below. If we need to substitute more than 3 bottles in any one order we will put your order on hold and contact you for further instructions.
  13. All of our wines are covered by our money-back-guarantee i.e. if you're unhappy with the wines then we'll give you your money back. Please note that if you need to return your wines to us, we'll either arrange collection or we're happy to collect from a local Majestic (just drop us a call first).
  14. So the recipient knows who the gift is from, you agree to your name and postcode being shown under your personal message for gifts you send from Naked Wines. The message and your details can't be seen in transit, and are only revealed when the recipient peels back the gift message label to read your personal message underneath.

Vouchers, Gift Cards and Gift Certificates

If you're lucky enough to receive a voucher or gift card from one of our partners, OR a gift certificate from a friend, here's how they work:

Vouchers
  1. Our vouchers are for first time customers only (apart from a handful of exceptions) and they can be redeemed online or over the phone.
  2. They cannot be combined with any other offer or promotion (Angel prices for example) and they're one voucher per person (i.e. we can't stack them otherwise we'd be giving too much wine away!).
  3. They're also for one-off purchases only i.e. you're not required to join any type of wine club when redeeming your voucher (although we will invite you to become an Angel!)
  4. Our vouchers typically have a minimum spend associated with them, unless otherwise stated. For example:
    • £75 off a case worth £114.99 or more (excl. delivery, £4.99 to most UK addresses)
    • £100 off a case worth £149.99 or more (excl. delivery, £4.99 to most UK addresses)
  5. BUT please note, the minimum spend does vary from voucher to voucher so please refer to the voucher itself.
  6. Before you get spending, you'll have to register with us first, including credit / debit card details, so we can verify your age, check where to send the wine to - and take any necessary payment.
  7. Your voucher can be used against the vast majority of cases on our site (we will make it clear if you can't) - as long as it hits the minimum spend. And please see voucher for any expiry date that may apply.
  8. As with all orders, if you're not happy with any of the wines for any reason, we will give you your money back!
Gift Vouchers / Gift Cards
  1. Our gift vouchers / gift cards, can be redeemed online or over the phone by new or existing customers (unless otherwise stated on your voucher).
  2. They cannot be combined with any other offer (Angel prices for example) and they're one voucher per person (i.e. we can't stack them).
  3. They're also for one-off purchases only i.e. you're not required to join any type of wine club when redeeming your voucher (although we will invite you to become an Angel!)
  4. Before you get spending, you'll have to register with us first, including credit / debit card details (even if you're not spending any of your own money), so we can verify your age, check where to send the wine to - and take any necessary payment.
  5. Your gift voucher can be used against the vast majority of cases on our site (we will make it clear if you can't).
  6. If you want to top-up your spend i.e. your wine and delivery comes to more than the value of your voucher, we will charge the outstanding balance to your registered credit / debit card (OR use up any existing account balance if applicable).
  7. N.B. If you don't use the full balance of your gift voucher in the one transaction, you will lose any outstanding balance, so it's best to spend it all upfront! And please see voucher for any expiry date that may apply.
  8. As with all orders, if you're not happy with any of the wines for any reason, we will give you your money back!
Naked Wines Gift Certificates
  1. Naked Wines Gift Certificates can be bought online or over the phone, to pass onto a friend. N.B. These differ to the vouchers / gift cards mentioned above, which are offered by our partners as a reward or thank you.
  2. These gift certificates are like cash (i.e. can be used to buy anything on the site) - and we'll send the certificate to the lucky recipient via email, with full instructions on how to claim it.
  3. They can be stacked (unlike our partner vouchers / gift cards) - and they can be used in conjunction with partner vouchers / gift cards.
  4. Before claiming a gift certificate, you'll have to register with us first, including credit / debit card details (even if you're not spending any of your own money), so we can verify your age and we know where to send your wine to.
  5. As with all orders, if you're not happy with any of the wines for any reason, we will give you your money back!
We operate a fair use policy on all promotional vouchers

We honour vouchers honestly earned from our partners, but the majority of our money-off vouchers (and some of our gift vouchers) are for new customers only. So if you're an existing customer who has already used a voucher, you won't be able to redeem a second one, but you're welcome to pass it to a friend!. N.B. We reserve the right to close your account(s!) if we suspect that you are downloading and redeeming vouchers from a voucher site, EVEN IF you set-up multiple accounts in the name of your pet hamster and vole. It is just not fair on us, our winemakers and other customers. We reserve the right to modify or cancel our vouchers/offers without notice.

Wall Posts

  1. If you post a comment on any of the public walls around the site (i.e. the Winemaker walls, the Wine Page walls and your Naked Me profile wall), your comments will be in the public domain and will therefore be visible to anyone who visits the site.
  2. Again, wine ratings and comments posted on your 'Naked Me' profile page will be fed through to the relevant wine page, and therefore visible to anyone who visits the site.
  3. If you don't want your Naked Me wall conversations to be visible, then please set your profile to 'private'.

Standard Angel Terms and Conditions:

  1. When you become a Naked Angel, you'll be helping our network of talented winemakers to make delicious wines, for less.
  2. You support them by investing £20 a month (or any multiple of £10) into your Naked Wines account towards your next order, yours to spend on ANY of our wines, whenever you want.
  3. In return for your support, you save at least 25% (and up to 50%) every time you order (i.e. you pay the Angel Price rather than the normal price listed next to each product, unless you're using a money-off voucher - see point 6 below).
  4. Angels are also offered a free premium bottle of wine every month if you order a case, while stocks last. To claim your free bottle, add it to your basket from your Naked Me page (unless we've added it already!) and checkout with at least 11 or 12 other non-MarketPlace bottles.
  5. Please note:
    • There is no obligation to order whatsoever. You decide when you want to order (if at all!) and what you want to order.
    • Your monthly payments will be transferred from your registered debit or credit card at the same time every month (you can change your payment date on your My Account page). N.B. If we cannot take your monthly payment from your default card for whatever reason (for example, the card has expired), we will attempt to auto-update your card details for you, to save you the bother of having to call us with updated information. Failing that, we will automatically take your Angel payment from another registered card on your account. Or finally, we will get in touch and request new card details! Please note, once we have new card details, we will take your Angel payment for that calender month and the previous calendar month, unless you tell us not to.
    • If you place an order that totals more than the balance in your Naked Wines account, then we will debit your registered debit / credit card the difference.
  6. VOUCHERS AND GIFT CARDS: If you have a promotional money-off voucher in your account, or a gift voucher / gift card, these are only redeemable against the standard price, not the Angel price, unless otherwise stated. N.B. If we offer you a voucher when you join our Angel waiting list, these are valid against the standard price whilst you're on the waiting list, OR the Angel price as soon as you get your wings.
  7. GIFT CERTIFICATES: As these are like money, there is no Angel discount when buying Naked Wines Gift Certificates BUT you will still receive your Angel discount when you spend a gift voucher.
  8. You can cancel your Naked Angel Account at any time, and get your money back - with no penalty whatsoever (see point 9). You can cancel online on your account page, via email at hello@nakedwines.com OR by calling us on 01603 281869. Please note, that if you have any vouchers OR Fine Wine Bond Wine Credits in your account, we cannot refund these - as they are not cash nor are they convertible into cash. But as mentioned above, you will get back every unspent penny that you've paid in!
  9. In case you were wondering whether the money in your Naked Wines' account is safe, you will be pleased to know that:
    • The funds are kept in a separate company, Naked Wines Prepayment Trustee Company Limited, so that if anything goes wrong with Naked Wines, your money remains secure. Naked Wines can only draw on the money for the specific purpose of funding independent winemakers.
  10. Closing an Angels account when someone dies: we understand that it can be overwhelming to sort practical matters when someone close to you dies so we want to make it as simple as possible. Call us on 01603 281869 and we'll do our best to help. If the bank account linked to the Angels account is still active or even if frozen we can return any remaining funds immediately. If this is not possible we will require a copy of the death certificate and proof of executor details before we can release any funds to the executor by cheque.
What does Angel exclusive mean?

Angel exclusive means that Angels will always get first dibs on all new products as soon as they hit the website (usually around four weeks). They'll also get priority access to low stock / scarce wines - and some of our most popular wines. Once Angels have had first dibs, these products will be released to all customers to purchase at the list price, however Angels will always have a chance to buy them first.

I'm on the Angel waiting list, are there any conditions?

None whatsoever. If you join the waiting list, you can leave at any point (although it means you'll be put to the back of the queue if you want to join again). We'll email you during your time on the waiting list to confirm your place on the list, remind you how it works - and let you know when your membership is due to start. Remember, once you become an Angel, you can cancel and get any unspent money back if it's not your cup of tea - so there's absolutely no risk.

N.B. If we offer you a reward when you join the waiting list (for example some free wine or a voucher) - any conditions surrounding this reward will be made clear at the time.

Naked MarketPlace

  1. Naked MarketPlace is a place for us to show you the PICK of the parcels offered to us, at the best price we can negotiate for you. The deals are set up so that everyone wins:

    • You our customers get a better deal on the parcel than you can any other way
    • The winemakers get a big order
    • We take 10% for making sure everyone gets what they bargained for
  2. How the MarketPlace deals work:

    • Every week, we pick the BEST parcel, negotiate the BEST price with the winemaker, and put the deal live on the website
    • Each deal lasts for one week and the deal ONLY goes through if the minimum number of cases are sold i.e. "This Pinot Noir usually sells for £20 a bottle in New Zealand, but I'll sell it to you for £10 a bottle if 1000 of you buy a case."
    • A deal can be a 6 or 12 bottle case of the same wine OR a mixture of different wines from the same winemaker
    • The price customers see is:

      • The price negotiated by us with the winemaker
      • Converted into £ Sterling
      • Plus duty, VAT, CCT and postage and packaging
      • Plus commission of 10%
    • Customers can bid for as many cases of the same deal as they like (N.B. you will need to register with Naked Wines to place a bid).
    • If, when the deal ends, the number of bids exceeds the minimum, then the deal is binding on all parties!
      • The seller is committed to deliver the ordered volume to Naked Wines' local agent within four weeks of the deal ending
      • Naked Wines will collect the bid price from the customers i.e. the money will be taken from customers' registered Naked Wines' card OR we'll use any cash already in your Naked account
      • And Naked Wines will pay the pitch price, in local currency, at the exchange rate prevailing, within 10 days of the seller delivering the wine and export documentation to Naked Wines' specified agent.
    • If the deal expires and the minimum volume has not been achieved, then nothing happens. The seller does not deliver the wine, get any money OR get charged any money - and the customer is not charged anything and does not receive any wine.
  3. Refunds: Our money back guarantee still applies to our MarktetPlace wines i.e. if you don't enjoy it, or it's faulty for any reason, we'll give you a full refund
  4. Angels: There is no additional Angel discount on MarketPlace cases as they already have HUGE discounts - and most of the winemakers don't need Angel backing as the majority of the wines are already made.
  5. Delivery: Delivery is included in the price that you bid - so there's no extra delivery charge to pay. N.B. Out of area postcodes will be charged their standard delivery charge, less £5.
  6. Vouchers: You cannot use vouchers on these cases as they already have HUGE discounts - and the transaction is really between you and the winemaker, not between you and Naked Wines.

for a full list of Q and As, please click here

Pre-order cases

  1. We may invite you to pre-order wines that are currently out of stock, for future delivery.
  2. We typically ask you to put down a £10 deposit to secure 6 bottles.
  3. You can pay your deposit using your registered card, any cash in your Naked Wines account or any Fine Wine Bond interest (you can't use vouchers or account credits).
  4. When the wine is on its way, we'll email you to remind you that you've pre-ordered a case - and we'll tell you when it's due and how much balance you owe (which you'll pay when we ship you the wine).
  5. If you've changed your mind, you can cancel your order - and we'll give you your £10 deposit back.
  6. Our standard money-back guarantee also applies i.e. we'll give you a refund if you don't love the wine.
  7. Please note that when we ship you your case, we cannot add any additional bottles, including your free monthly sample.
  8. Delivery charges are standard i.e. free to most UK postcodes if the wine is £80 or more.

Text For Wine

  1. As of the start of August 2015, we've introduced a new service where customers can order wine via text message!
  2. This service will run from 9am to 7pm Monday to Friday and 9am till 1pm on Saturday - and we'll aim to reply to all texts within 20 minutes.
  3. To use this service, you have to register with Naked Wines (including address and card details) and you need to opt-in, which you can do so here.
  4. Please note that you have to register via the main site or the mobile site. You cannot currently register via the app.
  5. When you opt-in to the service, you'll have to provide us with a mobile phone number, which we'll store securely with your other personal details.
  6. Once you've opted-in, we'll text you a verification code which you'll need to input on the website. And once we've received this code, we'll confirm the number you can use to place orders!
  7. The beauty of the service is you can ask us to order you a specific case OR you can tell us the types of wines you like and we'll create a case for you.
  8. We'll use the default card on your account to pay for your order (or any account balance), and we'll deliver to your standard delivery address unless you tell us otherwise. Delivery charges are free if you spend £80 or more, otherwise £4.99.
  9. We won't text you about any other offers etc unless you agree to this - and any texts you send will cost you your standard network rate (texts sent by us are free).

Click and collect

  1. We offer a Click and Collect delivery option to 200+ Majestic stores throughout the UK (see full list and opening times here)
  2. We'll offer this as an option on the checkout page, so look out for a big blue button!
  3. Click and Collect delivery is free, except if you're a new customer purchasing a discounted case. You'll have up to 5 working days to collect your wines once they have arrived
  4. When collecting your wines, you'll need to give the Majestic store staff your email address and your order number, to prove you've paid for the wines.
  5. Please note, you still need to place your order on the Naked Wines site i.e. you cannot order Naked wines in Majestic stores.
  6. Once you've placed your order with us, we'll send you a delivery confirmation email confirming your Click and Collect details
  7. And we'll send you a second email once they've arrived at the Majestic store, so you know they're ready to collect.
  8. N.B. If you want to cancel your order once you've placed it, you should still contact Naked Wines directly - rather than your local Majestic store.
  9. Ps. We still offer free next-working day delivery to your home address (or any other address) if you order £80 or more, so no changes there!*

Inpost 24/7 locker delivery

  1. We offer delivery to 1,100+ InPost lockers throughout the UK (see all locations here).
  2. To see how simple it is to collect from InPost lockers, check out this video.
  3. We'll offer this as an option on the checkout page, so look out for a big blue button!
  4. Locker delivery costs the same as home delivery (see delivery costs) and is free for customers spending over £80 of their own money after using any vouchers.
  5. You'll have up to 3 working days to collect your wines once they have arrived in the locker.
  6. You'll receive an email from InPost when your wines are ready to collect at your locker. You'll need to scan the QR code or enter the PIN number sent in this email to open your locker.
  7. If you want to cancel your order once you've placed it, you should still contact Naked Wines directly.

Cookie Information

We use "cookies" (small files placed on your hard drive) within our website to help analyse our web page flow, customise our services and to measure our content and promotional effectiveness.

Cookie Purpose
SESSION The unique session ID used to identify a user between requests.
rememberme A token used to re-authenticate the customer when their session has expired (5 minutes usually).
country Country code. Used to suggest the UK/ USA/ AUS website based on user GeoLocation.
_gid Google Analytics tracking cookie used to identify a customer. Expires after 24 hours.
_ga Google Analytics tracking cookie used to identify a customer. Expires after 2 years.
_gat_UA-6517927-10 Google Analytics throttling cookie that prevents us sending excessive amounts of data to Google. Expires after 10 minutes.
LPVID LivePerson customer tracking ID. Identifies the customer across sessions.
LPSID-56488935 LivePerson session tracking ID. Identifies unique sessions. Expires with SESSION cookie above.

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of the services within our website.

Wine Advisors Seasonal Picks

  1. Signing-up to our Wine Advisors' Seasonal Picks guarantees you a bundle of seasonal wines, delivered to your door every 3 months.
  2. Each seasonal case costs around £79.99 (plus your standard delivery rate), and includes 12 bottles of wine selected by our team of Wine Advisors.
  3. The £79.99 will be debited from your registered credit / debit card on a quarterly basis when each seasonal bundle is shipped - unless you have any Angel balance sitting in your account, which we'll use up first (excluding any vouchers, which cannot be used towards your seasonal case).
  4. When signing up, you can choose between a mixed, all reds or all whites case, which we'll set as your default option (unless you change your mind and let us know).
  5. We will email you roughly two weeks before each case is due, and if the timing's not right, you can contact us to postpone or skip your bundle.
  6. The wines in your case are subject to availability, so we reserve the right to substitute any of the wines between emailing you and shipping your wines - but we will pick similar wines, of the same value if not higher.
  7. Please note, you cannot add any additional bottles to your seasonal case - but if you're an Angel, you will still receive all of your Angel perks such as free monthly bottles when you order a case, first dibs on our best offers and more.
  8. You can cancel your membership and get your money back at any time if you're not happy - so there's nothing to lose!

Recommending a friend

To the person sending an invite:

  1. Every Angel is invited to send a welcome deal to their friends who don't currently shop with Naked Wines, via email, Facebook and Twitter.
  2. This deal may vary, but you can find the details via the 'Invite a friend' link in the menu drop-down once logged-in.
  3. You can send the deal out to as many friends as you like, as often as you like, but your friends will only be able to redeem the deal if they're new to Naked Wines.
  4. If your friend decides to take up the deal, they're under no obligation to buy again or become an Angel (but we will invite them to become one!)
  5. For every friend that orders off the back of your invite, we will credit your Naked Wines' account with £10 as soon as their order is shipped.
  6. This £10 credit is like cash i.e. it has no minimum spend and can be used against any products on the website.
  7. N.B. If you decide to cancel your Naked Wines' account, this money won't be refunded to you (just any unspent money you've paid in yourself).
  8. Please note, Naked Wines reserves the right to withdraw the £10 credit offer at any time, or change the amount (but if the deal changes, we will make it clear on the 'Invite a friend' page).

To the person receiving an invite:

  1. If you're new to Naked Wines, you're welcome to redeem any 'recommend-a-friend' deal sent to you by an existing Naked Wines customer.
  2. The details and conditions of the deal will be explained in the invite.
  3. The deal cannot be used in conjunction with any other offer or voucher.
  4. If you take up the deal, you're under no obligation to buy again or become an Angel (i.e. a member), but we will invite you to become an Angel.
  5. Plus, if you do decide to order and you don't like the wines, the service or anything else, you're entitled to a full refund as part of our money-back-guarantee.

Non-cookie based tracking

Email tracking

We use a third party provider, Adestra, to deliver our marketing emails. We gather statistics around email opening and clicks using industry standard technologies.

Open tracking uses a one pixel by one pixel clear GIF image, which is stored as a temporary file on the user's computer or mobile device. When this image is downloaded, Adestra registers the email recipient as having opened an email. This is not used for any other tracking, except for tracking an email open.

By registering on our website, you are consenting to us tracking when you open an email. For more information, please see Adestra's privacy policy and cookie policy.

(link Adestra's privacy policy to http://www.adestra.com/privacy-policy/)

(link cookie policy to http://www.adestra.com/cookie-policy/)

WineWizard

  1. Our WineWizard service is the wine club for people who hate wine clubs… and don't have the time to browse and build their own cases.
  2. Signing-up to our WineWizard service guarantees you a bundle of seasonal wines, delivered to your door every 1, 2 or 3 months. You decide.
  3. The wines are picked to match your tastes - and you tell us how many bottles you want (12, 15 or 18) and whether you want red, white or mixed.
  4. The price of the case (which is always better than the Angel price) will be debited from your registered credit / debit card when each case is shipped. Or if you have any Angel balance sitting in your account, we'll use that up first (excluding any vouchers, which cannot be used towards Wine Wizard cases).
  5. We'll email you roughly 7 days before each case is due (confirming the wines and the price), and if the timing's not right, you can postpone or skip your order.
  6. Plus, if you don't like the look of any of the wines in the case, we'll suggest some replacements we think you will like! The wines in your case are subject to availability, so we reserve the right to substitute any of the wines between emailing you and shipping your wines - but we will pick similar wines, of the same value if not higher.
  7. Please note, unfortunately you can't add any additional bottles to your WineWizard case.
  8. Ps. Delivery is always free on your WineWizard case and you can cancel your membership and get your money back at any time if you're not happy - so there's nothing to lose!

Making a complaint

We'll do everything we can to resolve any complaint you may have. You can reach our Customer Happiness Team by phone on 01603 281869 or Live Chat (9am-7pm Mon-Fri and 9am-1pm Sat). Alternatively, you can email us at help@nakedwines.com.

If we are unable to resolve your complaint, you can refer it to RetailADR at:

www.retailadr.org.uk

RetailADR
12 Walker Avenue
Stratford Office Village
Wolverton Mill
Milton Keynes
MK12 5TW
020 3540 8063

Our privacy policy

When you join Naked Wines, we collect personal information about you to enable us to process and deliver your order. By registering on our website, you consent to Naked Wines maintaining, recording, holding and using the personal data we collect about you. This includes statistics around email opening and clicks gathered using industry standard technologies. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998.

This information can also be used to allow Naked Wines to send you offers which we feel will be of interest to you, and to send notification of posts from users and winemakers to your "wall". If you would prefer not to receive these e-mails and / or texts and / or direct mail please go to the "Contact preferences" section of the "My Account" screen where you can update your contact preferences.

Your Naked Me profile is a public page and can be viewed by other visitors to the website. If you would prefer to make your profile private you can do so directly on your Profile Page within your account.

If you opt-out of emails and / or texts and / or direct mail from Naked Wines, you will only be contacted by us regarding service issues including, but not exclusively, order confirmation and delivery confirmation, significant changes to terms and conditions and non-marketing e-mails.

By providing registration information for the first time after 27/1/2016, you agree that your name, email address and home address, but no other registration information, may be provided to third parties for marketing purposes. You can opt out of allowing us to provide this data to third parties by visiting your contact preferences in 'My Account'. If you registered with Naked Wines before 27/1/2016 the above data will not be shared.

By using the website for the first time after 27/1/2016, you agree that we may arrange for selected organisations to send you marketing and promotional information that may be of interest to you. Your name, email address and home address (but not your phone number), as well as transaction information such as order dates and amounts paid for orders (but no private financial information) may be disclosed to these organisations. You can opt out of allowing us to provide this information by visiting your contact preferences in 'My Account'. In addition, we may share non-personal information with others, such as advertisers, in aggregate, anonymous form, which means that the information will not contain any personally identifiable information about you. If you used the website before 27/1/2016 the above data will not be shared.

If you have any questions relating to this policy, contact us by e-mail on: info@nakedwines.com