Product Manager

Norwich / London

The company

Naked Wines connects everyday wine drinkers with the world's best independent winemakers.

Why? Because we think it's a better deal for everyone. Talented winemakers get the support, funding and freedom they need to make the best wine they've ever made. The wine drinkers who support them get much better wine at much better prices than traditional retail.

Our mission is to change the way the whole wine industry works for the better. Better for customers, better for winemakers and better for our people. And it’s working. Revenues have tripled in the last 5 years, and were up 75% last year alone. We are the largest direct-to-consumer online wine business in the USA.

We’re now at an inflexion point in the company’s history. From startup to scale up. From challenger to market leader. From UK centric business to market leadership in the huge and fast growing US market.

It’s a great time to join a company poised to fulfil its potential.

The team

You’ll join our newly established Product Management function at the centre of our growth strategy. Our mission is to accelerate growth globally by improving the core customer experience, allowing us to attract, acquire and retain passionate wine drinkers better than we ever have done before. Whether it’s our customer onboarding experience, our core ecommerce shopping experience or our internal tooling, we see opportunity to invest in improving the customer proposition, and build a better business as well as a bigger one, which is why we’re investing significantly in product & technology squads to do just that.

Our product & technology squads will be based across Denver (US), London (UK) and Norwich (UK)

Responsibilities

  • Vision, roadmap and prioritisation across internal tools and systems
  • Data analysis to support prioritisation and demonstrate impact
  • Clearly articulate findings, customer insights and integrate into recommendations to stakeholders
  • Stakeholder communication
  • Lead and inspire an in house development team
  • Work closely with the Product Chapter to continually improve core Product practices
  • Product evangelism across organisation

Requirements

  • Three or more years of Product Management experience with proven, tangible results
  • Experience working with internal stakeholders, teams, across multiple locations (globally)
  • Experience working with complex internal tools & systems. Breaking down into needs and problem statements to improve incrementally.
  • Comfortable presenting difficult tradeoffs to senior / C-suite stakeholders
  • Roadmapping and backlog management experience
  • Architectural and technical appreciation and understanding of data flows
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Comfortable managing and utilising a diverse set of Product Management tools as required
  • Demonstrable experience of to paint a clear picture of what the data is telling us
  • A strong desire for creative problem-solving with a positive attitude
  • 3rd party vendor experience
  • Excellent time-management skills
  • Highly motivated self-starter able to work with minimal supervision and direction
  • Nice to have: experience with internal platforms and tools

Benefits include:

  • Competitive salary
  • Annual performance-related bonus
  • Long term incentive plan and annual Freeshares schemes
  • Employer pension (if applicable) and healthcare
  • Personal Training budget
  • More than the odd chance to earn some free wine, plus wine credits

If you fit the bill, then we want to hear from you - please get your CV over to jobs@nakedwines.com